PalCare Service+ Plan
The PalCare Service+ Plan was created to provide communities with a comprehensive, value packed service plan to ensure complete system functionality, reliability, and maintainability.
With the Service+ Plan, your PalCare system will be monitored 24/7 for malfunctions and your community will always have the most up to date software and server hardware. With all support included, you will no longer receive charges for technical or remote support calls with trained PalCare technicians.
- Lifetime warranty of all backbone components (Server, Paging Transmitter, Network Coordinator, and Repeaters)
- Extended warranty of non-backbone components (pendants, pagers, etc.)
- Server hardware upgrades included when they become available
- Includes system software updates when they become available
- 24/7/365 phone and remote technical support included ($175/hour without Service+ Plan)
- Annual team remote training and system review
- No device licensing or individual device fees
- PalCare Mobile App included